Helping small businesses take big strides.
Services
VIRTUAL ASSISTANCE
You can’t do it all. Get help when and where you need it without the commitment of a new hire. Assistance includes operational, logistical, administrative, customer service, and other key components of your business or personal life.
Administrative Support
Delegate the details. Popular support activities include appointment scheduling, calendar and email management, client communication, sales proposal creation, invoicing and accounts receivable, office and digital file organization, and document preparation.
Personal Support
Make time for yourself. Activities may include home organization*, health and lifestyle support, plant and pet care*, bill paying and expense management, home improvement and maintenance coordination, research projects, travel planning, and event coordination.
* Please note: in-person service are available for Portland-area clients only.
Web & Marketing
Online Presence
Be present. Maximize your online presence with an updated Google Business Profile to help customers find you, and optimized website content, indexing, and metadata to increase website searchability and ranking for better SEO results.
Web Enhancements
Improve your image. Update your website to present an appealing look and feel, enhanced navigation, web copy free of grammatical errors, up-to-date FAQs, and more. New websites and full website redesigns are also available.
Copywriting & Editing
Lead the way. Increase your position as a thought leader in your industry with regular fresh content including blogs, mass emails and newsletters, ebooks, whitepapers, and more. Both writing and editing services are available.
Market Research
Know your enemy. No matter what industry, market and competitor research is key to claiming and maintaining your competitive edge and client base. Get the research and analysis you need to make informed decisions.
Business Optimization
Strategic Planning
Two heads are better than one. Enhance your business and revenue streams through analysis, goal setting and tracking, strategic planning, and expense control.
Process Improvement
Scaling changes everything. Optimize your business, revenue, and strategy for the long term. Increase both your effectiveness and efficiency through in-depth analysis, empirical iterative adjustments, SOP documentation, and recommended changes to tools and processes.
Scrum-Related Services
Get the niche industry knowledge that comes along with a former Scrum coach and ScrumMaster, specializing in strategic scheduling of Scrum certification courses, course coordination and facilitation assistance (virtual or in-person), and registration management.
Never too Small to Dream Big
I’m Tommi Johnstone, freelancer and founder of TommiWorks LLC. I’m a project person. A doer. A collector of skills. Whether in my personal or professional life, I enjoy finding and facing new challenges head on, converting them into triumphs.
From a young age, I’ve believed wholeheartedly that anything worth doing is worth doing with my whole heart. This hard-working mindset has led me to repeated success throughout my life – from being promoted into my first managerial role while working my first full-time job as a teenager, to each successive job spanning a wide variety of industries. All throughout, my intense dedication, fierce commitment to teamwork and customer service, and analytical mind moved me rapidly into progressive positions at every company I worked for, leaving each one more profitable than when I arrived.
From managing restaurants to retail stores, operating wholesale warehouses to storage facilities, building services businesses to coaching Scrum teams, the thing that has set me apart is my ability to identify gaps in successful business and my drive and willingness to step in to fill those gaps.
During more than 30 years of providing employers with reduced expenses, heightened revenue, and happier teams, I learned that my real passion lay in providing this assistance to solopreneurs and small businesses to help them grow and thrive. It is with this mission in mind that TommiWorks was born to help small businesses take big strides.
From updating websites to reflect the care and dedication of their small business owners, to implementing strategic company and employee goals, to making everyday processes more effective, my goal is to dig in and turn the if only’s that every small business has into success stories. Because you’re never too small to dream big.
Learn more about my work history, accomplishments, and skills on LinkedIn.
When I’m not flexing her organizational superpowers of herding cats and putting ducks in rows, I enjoy traveling abroad and backpacking the Pacific Northwest wilderness. I also enjoy quilting, gardening, reading, and learning Japanese from the sanctuary of a century-old house in Portland, Oregon where I live with a nurse-hero husband, a codependent dog, and a tailless cat.
Contact
tommi@tommiworks.com
(cell) 425.941.7914
Located in beautiful Portland, Oregon, Tommi would love to discuss the future of your business over a cup of coffee either in person or virtually.
TommiWorks LLC 